Philippine labor authorities have ordered a business process outsourcing (BPO) firm in Central Visayas to halt operations over safety violations, underscoring tighter enforcement of workplace standards in the country’s outsourcing sector. The Department of Labor and Employment (DOLE) said it issued a Work Stoppage Order (WSO) against one BPO company, directing it to cease operations … Read more
Philippine regulators have allowed outsourcing firms to adopt up to 90% work-from-home (WFH) arrangements, easing a key operational constraint as companies grapple with rising costs amid an energy crunch. The Fiscal Incentives Review Board (FIRB) approved the expanded cap in a resolution dated April 8, raising the allowable WFH share for registered business enterprises (RBEs) … Read more
U.S. prosecutors have charged a tech founder with fraud after alleging he relied on human contractors in the Philippines to mimic artificial intelligence, exposing how outsourced labour can be used to sustain misleading automation claims. Albert Saniger, former chief executive of Nate Inc., was indicted in New York for allegedly misleading investors about the company’s … Read more