BPO

Carenet adds South Africa hub as healthcare BPO firms build global delivery networks

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Carenet

Healthcare outsourcing firm Carenet Health has expanded its global delivery network with the addition of South Africa-based Response BPO, highlighting intensifying competition among offshore hubs serving the U.S. healthcare sector. The move adds a delivery centre in Durban and strengthens Carenet’s presence across multiple regions, including existing operations in the United States, the Caribbean, Latin … Read more

US charges tech founder as Philippine workers allegedly powered ‘AI’ app manually

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U.S. prosecutors have charged a tech founder with fraud after alleging he relied on human contractors in the Philippines to mimic artificial intelligence, exposing how outsourced labour can be used to sustain misleading automation claims. Albert Saniger, former chief executive of Nate Inc., was indicted in New York for allegedly misleading investors about the company’s … Read more

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